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Monday, June 09, 2008

3 ways your fabulous content ticks me off

Spidey and I have frequent discussions about user expectations, and while I'm sure mine are different than the layman's because I work in web, I think they're still relevant.

In any given day, I read a lot of content. Some relates to my job and some doesn't, but I've become a fairly intrepid skimmer. Today I found an article that was relevant to me, interesting, well-written, and a complete pain in my bum. Why? Because there was no "print this article" option. Here's why that's an issue:

1. People still print. Yes, I have tons of bookmarks, an overwhelmed del.icio.us account and a truckload of starred RSS items, but I still share and save about 5% of my content by printing it out, especially at work. I can write on a printed doc and hand it to Jeff to read on the plane (for that no-devices phase that drives him nuts).

2. Distortion. Are you aware that when I print your page from my browser (as opposed to the "print this document" option) that your article suddenly looks like crap? There are header links pushing the content down to the middle of the page, and your ads, links, blogrolls, archives, etc are causing the content to shrink and break awkwardly. I have to actually sort through this muck to get to the one-page article that you spent a lot of time working on.

3. Comments, forms, trackbacks. I printed a one-page article that spewed out six additional pages of inane comments, forms to leave inane comments, and a stream of trackbacks (which are unusable to me when I'm printing anyway). I just single-handedly destroyed the Earth.

It disheartens me to see this on sites that work so hard to routinely develop meaningful content, including tons of ways to sort and distribute their stuff digitally, and then miss this step, perhaps thinking that the printed word is incongruous with 2.0. I assure you that isn't (entirely) the case, in the same way that the Kindle, popular as it may be, won't replace physical books any time soon.

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7 Comments:

Blogger Daniel said...

How easy is it really to create a printer-friendly view of a post? It sounds like it would be better, if you do this often, to have an email subscription to the blogs. That way you could simply print from the email. I know GMail has a printer-friendly option.

Most bloggers I know value their comments and trackbacks more than having to come up with a way to supply a printer-friendly version of a post.

June 12, 2008

 
Blogger Jennifer said...

I hate when all comment print. I just did that the other day.

June 12, 2008

 
Anonymous Eebs said...

@daniel: From what I understand, it's a pretty simple process to create a printer-friendly version, and it's a one-time deal (you don't jump through hoops every time you post something new).

I am not saying don't have comments and backtracks. Those are seriously important. BUT, the printer versions strip those out for your (my) convenience.

June 12, 2008

 
Blogger Daniel said...

@eebs: What about those posts (like this one, hopefully) where the comments add to the conversation? Are you saying that you don't want those to be included? Wouldn't you be missing out?

June 12, 2008

 
Anonymous Eebs said...

@daniel: Speaking personally, I almost never read the comments attached to a post. I wonder if I'm in the minority?

June 12, 2008

 
Blogger Daniel said...

@eebs: And yet you're reading these. LOL! ;) Make it a great day!

June 12, 2008

 
Anonymous eebs said...

@daniel: Of course I am! This is my own blog! It's vastly different from reading comments on the 5,831* blogs I read every day.

*slight exaggeration

June 12, 2008

 

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